Videos of Presentations – 2018

Keynote:

Prof. Dr. Esra Gençtürk, Rector – Özyeğin University. 
Video Link

Presentations:

Nuria Fermoso, Regional Air Passenger Experience Coordinator – IATA
“Passenger Experience Today and Tomorrow: a Glance from IATA”
Video Link

Dato’ Azmi Murad, Executive Director – ISG
“Enhancing Total Airport Experience at Sabiha Gokcen International Airport”
Video Link

Güliz Öztürk, Pegasus Airlines – CCO.
“Why Customer Experience?”
Video Link

Atilla Korkmazoğlu, President of Ground Handling – Çelebi Air Service
“Ground Handling in next 10 Years and Passenger Experience”
Video Link

Dr. Konstantinos Kalligiannis – Kazimiero Simonaviciaus University
“Air Passengers’ Travel Experience during Extreme Traffic Peak Operations”
Video Link

All Guest Speakers
Round Table & Discussion
Dr. Hatice Küçükönal – Vice Dean, Faculty of Aviation and Aeronautical Sciences
Seminar Closing Speech
Video Link

You can also watch the videos of presentations for the 3rd Istanbul Hub Seminar – 27th of April 2017 – on this link.

You can ask your questions via twitter